Your information
Privacy policy
This notice explains how RehabWell’s public website handles information when you browse, ask a question, request an appointment, or submit a review.
Information you provide
If you request an appointment, the site asks for contact details needed to arrange it. If you use the public assistant, your messages are processed to answer your question and help with booking. The review form may collect your name, phone number, rating, and any optional review text you submit.
How the information is used
Information submitted through this site is used to respond to your enquiry, manage appointment requests, display reviews according to the choices in the review form, and operate the site. The site also records limited usage events such as page visits, assistant starts, and completed bookings. Those events are kept separate from review text and appointment contact details.
Reviews and messaging
Published reviews may appear on the clinic or doctor website. The review form lets you choose whether your name appears with your review. If you follow a WhatsApp link, WhatsApp handles that conversation under its own terms and privacy information.
Questions about your information
Contact RehabWell for questions about information you submitted through this website, or to ask about the clinic’s separate privacy notice for care and clinical records.